Al-Dawaa Wins CHI Excellence Award for the P2P Digital Innovation Program

Al-Dawaa Medical Services Company is honored to announce that we have received the CHI Excellence Award (Third Edition) in the category of Digital Innovation – Non-Hospital Healthcare Providers, awarded by the Council Of Health Insurance​ ​ This prestigious recognition celebrates our groundbreaking Pack to Patient (P2P) Program, a first-of-its- kind initiative in the region designed to revolutionize the service of chronic care patients.​ ​ The P2P Program features innovative smart self-service kiosks that simplify and accelerate the prescription refill process. Powered by an integrated digital ecosystem—including automated refill reminders, customized pickup options, and centralized, automated order preparation—the program significantly improves speed, convenience, and overall patient satisfaction.​ ​ This achievement reflects our steadfast commitment to digital transformation as a key strategic enabler, supporting Saudi Vision 2030's goal of creating a more efficient, inclusive, and patient-centered healthcare system.​ At Al-Dawaa, we innovate to elevate—paving the way toward a smarter, healthier digital future.